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A good IQ might mean that you can find patterns quickly, but a good EQ means you can identify people’s emotions and manage relations quickly. And as we know, it takes a person who can inspire people to higher productivity and innovative ideas to lead a successful company in the Age of Now.

Two time Pulitzer nominee Daniel Goleman has been writing about emotional intelligence for nearly twenty years, including Working with Emotional Intelligence and Primal Leadership, both of which address EQ in the workplace. He developed the Emotional Intelligence Appraisal test that measures emotional intelligence.

Here are the five main EQ constructs from the test derived from Goleman’s Emotional Competencies model that help to form a strong leader:

1. Self-awareness – The ability to know one’s emotions, strengths, weaknesses, drives, values and goals and recognize their impact on others while using gut feelings to guide decisions.
2. Self-regulation – Involves controlling or redirecting one’s disruptive emotions and impulses and adapting to changing circumstances.
3.Social skill – Managing relationships to move people in the desired direction.
4. Empathy – Considering other people’s feelings especially when making decisions.
5.Motivation – Being driven to achieve for the sake of achievement.

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Kevin Roberts

Kevin Roberts is founder of Red Rose Consulting; business leader and educator; author and speaker; adviser on marketing, creative thinking and leadership.


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