Netflix is Back!
I’m a Netflix Fan – and they’ve been struggling with a few growing pains of late. It was heartening to
August 22, 2023
Black Hat Thinking
Curmudgeons, black hat thinkers, devil’s advocates, and people who say “but” infect most organizations and systems. They have a role
March 23, 2016
Lessons from the Lunch Pail
Big business has a lot to learn from Mumbai’s dabbawalas, lunchbox carriers who keep the office workers of India’s “Maximum City”
September 8, 2015
77 New Lovemarks
Image source: lovemarks.com You know I love a list, right? We just refreshed www.lovemarks.com and it’s on “live test” right
April 17, 2015
“The New Watching”
Image source: conseltek.com “Is YouTube the new television?” asked Jonathan Ford the FT’s chief writer in a recent article. Well,
December 10, 2014
Business Scents
I give my fair share of presentation and speeches each year, and a question I frequently ask the marketers, CEOs,
November 27, 2013
Ryanair Looks for Love
For the first time in its history, Ryanair is going to cut its fees in the name of “service improvements”.
November 12, 2013
White Beauties
Icons are a powerful part of loved brands; and the best ones are loaded with mystery. Two white Lovemarks made
November 12, 2013
The Mystery of Luxury
What makes a $1,000 pen different from a $2 pen? Why would someone pay $300 for a shot of Louis
September 26, 2013
Live HappILLY
An article in the August issue of Decanter brings together two joys of life: Illy coffee and Brunello di Montalcino.
September 12, 2013