Tipping Talking Point
Artificial intelligence is many things: logical, useful, scary, efficient, marginalising, shocking, exciting, wonderful. An area where I think AI will
June 12, 2017
Trends for Telcos
Last week I gave two presentations to a major national telco in Asia, one on leadership, the other on Lovemarks.
August 13, 2015
Lessons from a String Quartet
Think of a string quartet – a tight ensemble; four players of stringed instruments – two violins, one viola and
June 3, 2015
Digital Dysphonia Dilemma
Image source: epictimes.com I’m talking about a dilemma that applies to Gen-Z – the cohort born in the mid-to-late 1990s,
May 12, 2015
Lost in Gesticulation
Image source: ganzomag.com According to the BBC, there are around 7,000 different languages in the world. It comes as no
April 1, 2015
Emoji Cravings
Image source: fivethirtyeight.com The digital world will never capture the intimacy of an in person conversation. Chat, email, text, Skype,
July 23, 2014
The Jerry Maguire Effect
Image source: thecargoagency.com You know that line “You had me at ‘hello’” from the movie Jerry Maguire? Researchers from the
May 15, 2014
Modern Language Shaping Our Minds
If you’ve received an email in the last ten years you’re probably familiar with either 🙂 or :-). The emoticon
March 13, 2014
The Q-Loop
An interesting and worthy book came across my desk the other day on organizational change. The model, in short: great
September 25, 2013
Visual Scandal
Amongst the media frenzy and concern for personal privacy caused by the recent NSA PRISM scandal, another revelation shocked us
June 25, 2013