The Empathy Zone
Empathy. I can’t help but think of Blade Runner whenever the word enters my orbit, and in this instance it’s
November 25, 2013
Empathy. I can’t help but think of Blade Runner whenever the word enters my orbit, and in this instance it’s
Thirty years ago I met a tall, charismatic, young, brilliant Palestinian called Saad Abdul-Latif. He was working at Pepsi-Co in
“Hope”, “trust”, “togetherness” are three words that many brands aspire to, but while they sit around the boardroom discussing how
I freely admit I don’t have a lot of time for pessimists. I like ideas. Solutions. Ambition. Problems, to me,
We’re all getting older; for some in more noticeable ways than others. The world may appear to belong to the
Music is the perfect partner to any occasion; it can connect us deeper with our emotions whether they’re happy or
We’ve all heard that scent is a trigger for memory, often referred to as the ‘Proustian phenomenon’, after a story
I was in my NY office overlooking the Hudson on a hot summer afternoon yesterday; talking to Brent Smart and
If you have only an inkling of what I’m about, you will know I’m big on emotion. It’s driven my
Guess what’s making a comeback? Physical objects. You spent the last decade digitizing your life and suddenly paper and plastic