Like all of us, the overachieving, unfashionable NFL’s Cleveland Browns struggled to remain connected through the Pandemic. The players connected on Zoom by preparing – and institutionalising – the sharing of stories about their 4 H’s.
Heroes. History. Heartbreak. Hopes.
As we discussed in our December 12thpost, stories are the most powerful and impactful emotional tool leaders can use to connect in our ongoing remote / virtual / physical reality. Sharing stories builds empathy, understanding, trust and commitment. In the Browns example, the 4 H’s were an integral contribution to their 11-5 season, their best record in more than 20 years.
I’m using this myself now as 2022 feels like it will be off to a challenging start for all of us.